Frequently Asked Questions

  • Do you offer free delivery?

    Yes, we provide free local delivery within 3 hours of Cheyenne, Wyoming with no additional charge.

  • What's your crown down design?

    Our crown down design protects your hat's crown and brim by hanging it properly. This method keeps your luck in your hat.

  • Are you a veteran-owned business?

    Yes, The Hat Rack Guy is veteran owned and operated by Rich, who has over 15 years in business.

  • How long does shipping take?

    Standard shipping takes 3-5 days. We also offer international shipping for customers outside the United States.

  • What wood do you use?

    We use pine for all our products because it's lightweight and sturdy. All pieces are enamel protected for durability.

  • Do you offer custom laser engraving?

    Yes, we provide custom laser burning services for personalized designs on your hat racks and other products.

  • How many colors are available?

    We offer over 20 different color options for all our handcrafted western decor pieces.

  • What's the buy one promotion?

    We offer buy one get one 50% off all products throughout our entire line of western decor.

  • Can hat racks hold other items?

    Yes, our hat racks can also hold jackets, purses, ball caps, keys, and hunting gear for versatile organization.

  • Do products require assembly?

    Some light assembly is required for certain pieces. All necessary hardware and instructions are included with your order.

  • Do you attend local shows?

    Yes, we regularly participate in local shows and craft fairs throughout the Cheyenne area.

  • What hanging options are available?

    Our hat racks feature rope or barbed wire hanging systems for authentic western style and secure mounting.